Careers & Employer Brand
Mipos hiring, open roles, and employer brand messaging
Last Updated: 2026-03-16 | Source: mipos.my/career
Employer Brand
- Tagline: "Join Mipos & Build The Future of Shop Technology"
- Team name: "Miporeans"
- Location: KL, near public transport
- Core values: Sense of Ownership, Team Spirit, Growth Mindset
- Selling points: No micromanagement, early ownership, quarterly salary reviews, fast-growing, AI-empowered
- Resume submission: Via WhatsApp (60102928684)
Current Open Roles (Mar 2026)
1. Customer Success Specialist
- Level: Fresh grad welcome, sales/e-commerce/tech experience a plus
- Languages: English + BM + Mandarin (speaking & typing)
- Key duties: Online pre-sales (Shopee/Lazada/TikTok/WhatsApp), product demos for walk-ins, after-sales technical support, order follow-up
- Comp: Basic + EPF/SOCSO/EIS + Performance Bonus + Annual Bonus + OT Pay + Allowance
- Growth: Quarterly reviews, short-term promotion path
2. IT Support Executive
- Level: Fresh grad, SPM minimum, Diploma in IT/networking a plus
- Languages: Mandarin + English + Malay
- Key duties: Inbound calls, POS demo + training, technical support + troubleshooting, lead follow-up, social media lead gen
- Requires: Own transport, willing to travel
- Note: This is essentially a hybrid CS + BD + tech support role
3. Marketing Intern
- Level: Student/intern
- Key duties: TikTok videos, social media management, blog + SEO, event support
- Tools: Canva, CapCut
4. Operations Intern
- Level: Student pursuing diploma/degree
- Key duties: E-commerce platform support (Shopee/Lazada/TikTok), invoicing, walk-in demos, complaint handling, stock receiving
Key Observations for Content Creation
- CS and IT Support roles overlap significantly — both do demos, support, and lead handling
- Quarterly salary reviews — more frequent than typical Malaysian companies (use as selling point)
- Mandarin is essential — Chinese-speaking customer base
- WhatsApp is the primary channel — for both customers and recruits
- "IT Support" is misleadingly named — it's really a customer-facing BD + support hybrid
- AI empowerment story — unique selling point. Non-engineers building production tools.
- No POS BD/Sales role posted — POS team grows internally via Kelvin
Hiring Messaging Tips
- Lead with growth opportunity (quarterly reviews, promotion path)
- Highlight AI culture (unique in Malaysian SME market)
- Emphasize no micromanagement and early ownership
- For KL talent: mention public transport accessible location
- For fresh grads: emphasize learning environment and fast responsibility