Onboarding
Day-one setup guide for new Miporeans — laptop, accounts, software, and getting started
New Employee Onboarding 🚀
Welcome, new Miporean! Follow this guide step by step on your first day.
Step 1: Receive Your Laptop
Your senior or manager will hand you your company laptop. Please inspect it and confirm everything works — screen, keyboard, charger.
Keep your laptop in good condition. You are responsible for any damage or loss (see Company Equipment policy).
Step 2: Set Up Your Accounts
Team Email
mipostech.team@gmail.com | |
| Password | Get from your senior |
Log in to Google Workspace with the team email. This gives you access to:
- Gmail — team email & communication
- Google Drive — shared files, pricelists, product assets
- Google Sheets — pricelists, stock lists, reports
- Google Calendar — team schedules
Platform Logins
Your senior will help you log in to the platforms relevant to your role:
| Platform | Purpose | Who Uses |
|---|---|---|
| Shopee Seller Centre | E-commerce management | CS, Operations |
| Lazada Seller Centre | E-commerce management | CS, Operations |
| SiteGiant | Inventory & marketplace sync | CS, Operations |
| TikTok Shop | E-commerce management | CS, Marketing |
Step 3: Install Software
Install the following on your laptop:
| Software | Purpose | How to Install |
|---|---|---|
| Google Chrome | Primary browser | chrome.google.com |
| Google Drive for Desktop | Sync shared files | drive.google.com |
| Antigravity (VS Code) | AI-powered work assistant | Ask your senior for setup guide |
⚠️ Use Chrome as your default browser — all our bookmarks and platform logins are set up there.
Step 4: Set Up Your Bookmark Bar
Your Chrome bookmark bar contains quick links to all the tools and dashboards you'll use daily. This is your command centre.
To set up:
- Log in to Chrome with the team Google account
- Enable the Bookmark Bar (
Ctrl + Shift + B) - Your senior will walk you through each bookmark — what it is, when to use it
Take time to familiarize yourself with every item in the bookmark bar. These are the tools you'll use every day.
Step 5: Company Phone
You may be assigned a company phone for WhatsApp Business and customer communication.
| Phone | Number | Used By | Purpose |
|---|---|---|---|
| Mipos Main | — | CS Team | Customer enquiries, WhatsApp Business |
| Mipos POS | — | POS Team | POS client support |
Your senior will assign you the relevant phone and WhatsApp account.
Step 6: Chrome Extensions
🚧 To be expanded — ask your senior to walk you through each extension.
Chrome extensions help you work faster. Check what's installed and learn what each one does:
| Extension | Purpose |
|---|---|
| Snippets extension | Quick-paste common replies |
| Tutorial video extension | — |
| Price checker extension | — |
Full extension reference table → see Tools & Systems
Step 7: Timesheet
🚧 To be expanded.
You'll track your work hours via a Google Sheet timesheet.
- Where to find it: Ask your senior for the shared Google Sheet link
- How often: Fill in daily
- What to log: Clock-in/out times, overtime, leave
Step 8: Employee Registration
🚧 To be expanded.
Your senior will guide you through employee registration:
- Company email setup
- EPF / SOCSO / EIS registration
- Bank account details for payroll
- Emergency contact form
Step 9: First Salary & Salary Slip
🚧 To be expanded.
- Salary is paid before the 7th of each month (see Policies)
- You will receive a salary slip — ask your senior where to access it
- Deductions: EPF, SOCSO, EIS, income tax (if applicable)
Step 10: Processes — Claims
🚧 To be expanded.
- How to submit expense claims
- What's claimable (transport, meals during OT, etc.)
- Approval process
Step 11: Read the Handbook
Before your first week ends, make sure you've read:
- ✅ Company Policies — working hours, leave, salary
- ✅ Workplace Conduct — dress code, office rules, confidentiality
- ✅ Tools & Systems — what we use and why
- ✅ About Mipos — who we are
- ✅ Our Products — what we sell
Step 12: Meet the Team
Your senior will introduce you to the team. We're small, so you'll get to know everyone quickly!
Questions? Ask your senior or manager — don't worry about asking too many questions. We'd rather you ask than guess. 💪
Welcome aboard, Miporean. Let's build the future of shop technology together.